More than a million people have signed an online petition calling on Snapchat to reverse its controversial redesign.
The company rolled out a fundamental overhaul of its app last month that aimed to separate the “social from the media”.
Yet the redesign, which was partially geared towards making Snapchat more accessible and attractive to new users, has led to complaints it has become “more difficult” to navigate.
The Change.org petition, started by Australian Snapchat user Nic Rumsey four weeks ago, said that many users were now resorting to “risky” methods to try and reverse the update or reinstall older versions of the app.
A statement on the petition said: “With the release of the new Snapchat update, many users have found that it has not made the app easier to use, but has in fact made many features more difficult.”In the past Snapchat users would swipe left from the camera home screen so see all their direct messages, or right to see the 24-hour stories posted by friends, celebrities and brands they followed.
They could then swipe right a second time to see a Discover page that had curated content from media sites.Under the new redesign Snapchat has combined stories and messages from friends on the left screen and then collated stories from celebrities and brands as well as curated media content in one panel on the right.
This has led to complaints from users that it is now more difficult for them to find new stories and messages from people they interact with the most.The redesign has been so unpopular it has seen some users delete the app and attempt to reinstall the old version.
YouTube star and tech blogger Marques Brownlee also cited the redesign as one of the reasons he was quitting the platform, alongside the greater reach similar features such as Instagram Stories afforded him.Snapchat indicated on Thursday that it did not intend to reverse the redesign. In a statement the company said: “Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in.”
sources:
https://goo.gl/owQRru
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